The day to day tools used to solve issues can be one of the most important business decisions made… now think about scaling that as your team doubles, quadruple, or even further. Should you build or should you license a tool? Does cost outweigh the features needed? How do your tools grow with the growth of the team?
This talk is designed to chat about making early and ongoing decisions to help your team grow so they can do their best work. With a focus around support, it will revolve around how a team of 3 grew to a team of 40 and the growing pains that have came with it.