If you’ve ever had experience growing a community (WordPress, Open Source, or otherwise), you know that every community has its ups and downs. From trolls in comments sections, face to face name calling, and general toxic personalities, no group is perfect and no one knows how to deal with everything.
In this talk, we will discuss the basic principles of healthy communication as laid out by Suzette Haden Elgin and how you can apply it to your community growth to keep your community happy and engaged all while keeping you safe and healthy.