{"id":406,"date":"2017-03-31T11:22:33","date_gmt":"2017-03-31T16:22:33","guid":{"rendered":"https:\/\/2017.chicago.wordcamp.org\/?post_type=wcb_session&#038;p=406"},"modified":"2017-03-31T14:04:31","modified_gmt":"2017-03-31T19:04:31","slug":"the-tough-stuff-when-and-how-to-fire-a-customer","status":"publish","type":"wcb_session","link":"https:\/\/chicago.wordcamp.org\/2017\/session\/the-tough-stuff-when-and-how-to-fire-a-customer\/","title":{"rendered":"The Tough Stuff: When and How to Fire a Customer"},"content":{"rendered":"<p>Whether you&#8217;re freelancing, working for a firm, or you own a small business, working with the public can be tough, especially when your clients lack tech smarts. Finding clients is hard enough; knowing when a working relationship should be let go can be excruciating. In this presentation, I&#8217;ll go over some of the signs to look out for with problem clients, how to rebuild relationships when possible, and how to know when to let go.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you&#8217;re freelancing, working for a firm, or you own a small business, working with the public can be tough, especially when your clients lack tech smarts. Finding clients is hard enough; knowing when a working relationship should be let go can be excruciating. In this presentation, I&#8217;ll go over some of the signs to &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/chicago.wordcamp.org\/2017\/session\/the-tough-stuff-when-and-how-to-fire-a-customer\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;The Tough Stuff: When and How to Fire a Customer&#8221;<\/span><\/a><\/p>\n","protected":false},"author":15299541,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1493474400,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[405],"footnotes":""},"session_track":[149451],"session_category":[],"class_list":["post-406","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-track-3"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p86VuX-6y","jetpack_likes_enabled":true,"session_date_time":{"date":"April 29, 2017","time":"9:00 am"},"session_speakers":[{"id":"405","slug":"wendy-bolm","name":"Wendy Bolm","link":"https:\/\/chicago.wordcamp.org\/2017\/speaker\/wendy-bolm\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/406\/revisions"}],"predecessor-version":[{"id":962,"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/406\/revisions\/962"}],"speakers":[{"embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/speakers\/405"}],"author":[{"embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wporg\/v1\/users\/wendylbolm"}],"wp:attachment":[{"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/media?parent=406"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_track?post=406"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_category?post=406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}