{"id":1034,"date":"2012-08-01T23:07:59","date_gmt":"2012-08-02T04:07:59","guid":{"rendered":"https:\/\/2012.chicago.wordcamp.org\/?post_type=wcb_session&#038;p=1034"},"modified":"2012-11-21T04:27:51","modified_gmt":"2012-11-21T10:27:51","slug":"how-to-support-the-masses-without-loosing-your-mind","status":"publish","type":"wcb_session","link":"https:\/\/chicago.wordcamp.org\/2012\/session\/how-to-support-the-masses-without-loosing-your-mind\/","title":{"rendered":"How to Support The Masses (Without Loosing Your Mind)"},"content":{"rendered":"<p>For Developers, often the easiest part in writing a cool new plugin or theme is the coding. But the day comes that someone has a question, or a problem, and now you have to handle support too. This can scare a lot of people, and when unprepared, they have no idea what to do. Fixing a problem is easy, but getting to where you can help those users and still have time to eat BBQ isn&#8217;t.\u00a0 \u00a0 Tips and tricks to keeping it all in perspective, while still giving people the best experience possible when it comes to support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For Developers, often the easiest part in writing a cool new plugin or theme is the coding. But the day comes that someone has a question, or a problem, and now you have to handle support too. This can scare &hellip; <a href=\"https:\/\/chicago.wordcamp.org\/2012\/session\/how-to-support-the-masses-without-loosing-your-mind\/\">Continue reading <span class=\"screen-reader-text\">How to Support The Masses (Without Loosing Your Mind)<\/span>  <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3037239,"featured_media":0,"template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_wcpt_session_time":0,"_wcpt_session_duration":3000,"_wcpt_session_type":"","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[960],"footnotes":""},"session_track":[27765,27218,27217],"session_category":[],"class_list":["post-1034","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-advanced-developer","wcb_track-beginning-developer","wcb_track-business-owner"],"jetpack_shortlink":"https:\/\/wp.me\/p2g26I-gG","jetpack_sharing_enabled":true,"session_date_time":{"date":"","time":""},"session_speakers":[{"id":"960","slug":"mika-epstein","name":"Mika Epstein","link":"https:\/\/chicago.wordcamp.org\/2012\/speaker\/mika-epstein\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/sessions\/1034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/users\/3037239"}],"version-history":[{"count":4,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/sessions\/1034\/revisions"}],"predecessor-version":[{"id":2093,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/sessions\/1034\/revisions\/2093"}],"speakers":[{"embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/speakers\/960"}],"wp:attachment":[{"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/media?parent=1034"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/session_track?post=1034"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/session_category?post=1034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}