{"id":1027,"date":"2012-08-01T22:53:43","date_gmt":"2012-08-02T03:53:43","guid":{"rendered":"https:\/\/2012.chicago.wordcamp.org\/?post_type=wcb_session&#038;p=1027"},"modified":"2012-11-21T04:27:52","modified_gmt":"2012-11-21T10:27:52","slug":"no-i-didnt-read-the-instructions-just-do-it-for-me","status":"publish","type":"wcb_session","link":"https:\/\/chicago.wordcamp.org\/2012\/session\/no-i-didnt-read-the-instructions-just-do-it-for-me\/","title":{"rendered":"No, I Didn&#8217;t Read The Instructions. Just Do It For Me."},"content":{"rendered":"<p>Customers as a whole don&#8217;t read instructions. They&#8217;re written for them, but they don&#8217;t read them. I&#8217;m going to talk about good support, good customers, bad support, jerk customers, and combinations of all of those. More importantly, I want to look at how we can avoid support all together; in a good way. Oh my God, this sounds so boring. <strong>tl;dr<\/strong> &#8211; You&#8217;re the person I&#8217;m talking about.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers as a whole don&#8217;t read instructions. They&#8217;re written for them, but they don&#8217;t read them. I&#8217;m going to talk about good support, good customers, bad support, jerk customers, and combinations of all of those. More importantly, I want to &hellip; <a href=\"https:\/\/chicago.wordcamp.org\/2012\/session\/no-i-didnt-read-the-instructions-just-do-it-for-me\/\">Continue reading <span class=\"screen-reader-text\">No, I Didn&#8217;t Read The Instructions. Just Do It For Me.<\/span>  <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3037239,"featured_media":0,"template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_wcpt_session_time":0,"_wcpt_session_duration":3000,"_wcpt_session_type":"","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[962],"footnotes":""},"session_track":[27218,27217],"session_category":[],"class_list":["post-1027","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-beginning-developer","wcb_track-business-owner"],"jetpack_shortlink":"https:\/\/wp.me\/p2g26I-gz","jetpack_sharing_enabled":true,"session_date_time":{"date":"","time":""},"session_speakers":[{"id":"962","slug":"jake-caputo","name":"Jake Caputo","link":"https:\/\/chicago.wordcamp.org\/2012\/speaker\/jake-caputo\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/sessions\/1027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/users\/3037239"}],"version-history":[{"count":5,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/sessions\/1027\/revisions"}],"predecessor-version":[{"id":2095,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/sessions\/1027\/revisions\/2095"}],"speakers":[{"embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/speakers\/962"}],"wp:attachment":[{"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/media?parent=1027"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/session_track?post=1027"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/chicago.wordcamp.org\/2012\/wp-json\/wp\/v2\/session_category?post=1027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}